Authority
Whether the operating authority state meets your qualification rule.
Carrier qualification
Carrier insurance should be verified as evidence, not inferred from authority.
For dispatcher prospecting, insurance is one qualification dimension. A carrier can have an MC record while the insurance evidence is missing, stale, conflicting, pending, or cancelled. Orbit's model keeps those states separate so the lead record does not overclaim.
Separate status fieldsEvidence sourceCancellation signalLast checked
Insurance evidence model1
Identify the carrier correctly
Reconcile MC, USDOT, legal name, and other identity fields before attaching insurance evidence.
2
Record insurance evidence
Store the source or verification record supporting the insurance status being shown.
3
Check for conflict
Cancellation, effective-date, stale-data, or source-conflict signals should block a confident “active” label until resolved.
4
Timestamp the result
Insurance status is time-sensitive. A useful result records when it was last checked.
Why this matters
Authority and insurance answer different questions.
A dispatcher may use both to decide whether a prospect is worth contacting, but one should not be substituted for the other. The safest workflow keeps them as distinct fields with distinct evidence.
Insurance
Whether current evidence supports the insurance status you want to display.
Conflict state
Unknown, stale, pending, or contradictory data should remain unresolved.
Time
Every verification result should expose recency instead of implying permanence.
Orbit rule
Do not promote a carrier because the verification pipeline failed.
If an insurance source is unavailable or the evidence cannot be reconciled, the correct operational outcome is “unknown / needs review,” not “active.” This is the fail-closed rule behind Orbit's Perfect Lead model.